Securus Technologies now has a new product to offer its corrections clients in their drone detection technology. The new technology recently underwent an 18-month long test to determine its viability in the marketplace. The company announced in early March of 2018 that the testing was a huge success and they hope to offer it to customers in the near future.
While the technology is new and still could use some tweaking, Securus officials say the tests were highly successful. Drones are a big reason why illegal contraband is introduced into corrections facilities without detection. Drones can carry contraband like drugs, cell phones, and even weapons.
Securus Technologies was given three Stevie Awards at this February’s 11th Annual banquet at the Caesar’s Palace in Las Vegas. Their top awards was the Gold Stevie for their Customer Service Training Department. This marks the first year the company has won a Stevie. They opened a 300-employee customer service center in Atlanta recently.
Securus wholly-owns nearly two dozen subsidiaries that provides technology-based products to around 3,500 government agencies including jails, prisons, and state and local governments. They also provide commissary account management, educational services, and phone/email services to over 1.2 million inmates in those facilities. The company was founded in 1986 and is headquartered in Dallas, Texas with 4 other offices in the United States. The company recently named long-time executive Robert “Bob” Pickens as President and CEO.
I work in the busiest jail in our state, and even working 60 hours a week, I have a hard time being able to stay ahead of the inmates and their attempts to game the system. Despite the officers being outnumbered 4:1, these inmates have all the time in the world to plan things while we only have a few hours a day. These inmates are in that jail 168 hours a week compared to an officer working a 40-hour week.
We have several resources at our disposal to help keep the inmates in line, but they seem to always stay quite a distance ahead of us when it comes to getting drugs into the jail. Our first line of defense is screening and inspecting each person that comes to visit the inmates. These inspections usually result in us taking some of the drugs out of the jail, but we learned it is barely making a dent.
Even after that, we surprise inmates daily with cell inspections. Even with dogs working with us, we only find what the inmates want us to find. The inmates have become very clever at keeping the majority of the contraband away from us.
When Securus Technologies installed the new inmate communication system, we decided to put it to the test right out of the gate. I was trained on the LBS software, and instantly began hearing chatter from inmates who thought they were still able to conduct business as usual but were in for a huge surprise.
Not only did the LBS software help us to discover how the drugs are getting in the jail, but who is using them, where they are hiding them, and sources that are bringing them to the jail. We cut this snake off at the head and the amount of drugs in our jail has been reduced significantly.
Securus Technologies has contributed tremendously to the correctional industry. Inmates have relied on the company’s ability to produce a great many excellent communications systems to those in need of them. Video visitation is one of the more appreciated services Securus Technologies provides. To raise awareness about video visitation, Securus Technologies is launching a multi-state campaign to draw attention to the excellent benefits of video visitation. Read more about Securus on Linkedin.
Video visitation is performed via an app on a mobile phone or through a desktop computer. Video visitation delivers a lot more than just audio as is the case with a standard phone call. Video visitation allows inmates and their families to actually see one another. This allows for a more personal and appealing connection between loved ones. During the holidays, video visitation is surely appreciated. Likely, any and all uses of video visitation are going to be appreciated.
As Securus Technologies points out, video visitation is frequently easier to engage in than in-person meetings. Some relatives live too far away to make in-person visits. There are costs and other issues associated with traveling. Video visitation adds great convenience to the equation, which many inmates rely on to stay in touch with family and friends.